Dec 02, 2025
EDMONTON, AB (Dec. 2, 2025) - Entrust Disability Services is officially Certified™ by Great Place To Work® for the first time in our history! This prestigious recognition is based entirely on direct feedback from our Entrusters about their experience working at Entrust.
This year, 73% of Entrusters said Entrust is a Great Place to Work, with a participation rate of 41%—compared to 58% participation in our 2024 Employee Engagement Survey administered in-house through UKG Employee Voice.
“It’s an honour to be acknowledged by Great Place To Work®, and this recognition reflects the amazing work that our Entrusters have accomplished. At Entrust, we strive to create a culture of excellence where each member feels inspired and empowered to make a meaningful impact on the community," said Tilton Reed, CEO. "I'm proud of this team for their collaborative spirit and their commitment to give the best possible care and support for the individuals we serve."
"I am excited that Entrust is recognized as a Great Place To Work-Certified™ organization. Over the past year and a half, we’ve experienced a meaningful cultural transformation—prioritizing genuine connection with our Entrusters, humanizing our frontline roles, and focusing on identifying and retaining high-potential individuals who deeply care about our clients and their work,” said Masa Idelbi, EVP, People & Culture. "This is only the beginning of creating a workplace shaped by collective accountability, a growth mindset, and structured development opportunities for our deserving Entrusters.”
In the past year, Entrust’s turnover has decreased from 49% in 2023 to 38% in 2024 and now sits at 18% year-to-date! This remarkable improvement demonstrates the commitment to creating a long-term, growth-oriented environment where high potentials are recognized and supported.
About Entrust Disability Services
Entrust Disability Services has been serving families and individuals living with developmental disabilities in Edmonton, Calgary, and surrounding communities since 1997. Entrust fosters a nurturing environment and offers tailored programming for individuals of all ages who experience various complex behavioural challenges, including acquired brain injury, Tourette syndrome, Fetal Alcohol Spectrum Disorder (FASD), Prader-Willi syndrome, Down syndrome and more.
Looking to grow your career at a company that puts its people first? Visit our careers page at www.entrustdisabilityservices.ca/careers/
About Great Place To Work Certification™
Great Place To Work® Certification™ is the most trusted “employer-of-choice” recognition that organizations aspire to achieve. It is the only award based entirely on how consistently employees experience a high-trust workplace.
Every year, more than 10,000 companies across 60 countries apply for this certification. It is recognized globally by employees and employers as the benchmark for world-class employee experience.
About Great Place To Work®
Great Place To Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to drive market-lead to performance, higher retention, and stronger employee satisfaction. Earning this certification reflects an intentional, organization-wide commitment to building a high-trust, inclusive, and growth-oriented culture. Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.
